Contact
Contact details for customer support, privacy requests, and legal notices.
Customer Support
Inquiries concerning deposits, withdrawals, Pack openings, Upgrades, Trades, shipping, or the accuracy of a balance or Vault should be directed to the address below. Please state your handle and, where the inquiry concerns a specific transaction, its identifier as shown in your Vault history.
Cardinal endeavors to respond within [Support response time].
Privacy Requests
Requests for access to, correction of, or deletion of personal information should be directed to the address below, stating your handle and the address of your Wallet. Cardinal may request confirmation of a recent transaction to verify your identity. The Privacy Policy describes the information held and the purposes for which it is held.
Odds and Fairness
The disclosed odds of each Pack, the operation of Upgrades and Staking, and the method by which any outcome may be independently verified are set out in the following document.
Legal Notices
Formal notices under the Terms of Service shall be sent by mail to [Mailing address], or by email to support@cardinal.rip with “Legal Notice” in the subject line.